Scope errors

Scope errors typically occur when a requested operation exceeds the permissions granted to an authenticated application.

HTTP status code	Error	Common causes	Troubleshooting tips
`403 Forbidden`	`"error": "invalid_scope"`	The credentials don't have the required scope to execute the request.	Make sure you have the appropriate scope for the requested resource. If you don't know which scopes are associated with your credentials, reach out to your platform admin. They can review and edit the credential-level scopes directly from the API v2 admin dashboard. See Manage API credentials for more information. If additional scopes are needed beyond the company-level defaults, your admin should contact your Customer Success Partner (CSP). Once the scope is added, you can get a new access token and continue with your API requests.

HTTP status code

Error

Common causes

Troubleshooting tips

403 Forbidden

"error": "invalid_scope"

The credentials don't have the required scope to execute the request.

Make sure you have the appropriate scope for the requested resource.

If you don't know which scopes are associated with your credentials, reach out to your platform admin. They can review and edit the credential-level scopes directly from the API v2 admin dashboard. See Manage API credentials for more information.
If additional scopes are needed beyond the company-level defaults, your admin should contact your Customer Success Partner (CSP).
Once the scope is added, you can get a new access token and continue with your API requests.