Scope errors

Scope errors typically occur when a requested operation exceeds the permissions granted to an authenticated application.

HTTP status codeErrorCommon causesTroubleshooting tips
403 Forbidden"error": "invalid_scope"The credentials don't have the required scope to execute the request.Make sure you have the appropriate scope for the requested resource.

- If you don't know which scopes are associated with your credentials, reach out to your platform admin. They can review and edit the credential-level scopes directly from the API v2 admin dashboard. See Manage API credentials for more information.

- If additional scopes are needed beyond the company-level defaults, your admin should contact your Customer Success Partner (CSP).

- Once the scope is added, you can get a new access token and continue with your API requests.